Contact Us
Questions, corrections, feedback or a responsible gambling concern — this is the right place. The editorial team behind USA Casino reviews and researches online casinos available to US players, and we take reader queries seriously. Whether you have spotted something that needs updating or simply want to know more about how we work, we want to hear from you.
What You Can Reach Us About
- Editorial questions — queries about how a casino was rated, what criteria were applied, or why a particular site appears where it does in our rankings
- Factual corrections — if you believe information on any page is inaccurate or out of date, please flag it with as much detail as possible
- Responsible gambling concerns — if you or someone you know needs support, see our responsible gambling guidance for self-exclusion tools and national helpline contacts
- Partnership or press enquiries — commercial and media requests are welcome, though our editorial ratings are independent and not available for purchase
- General feedback — comments on usability, missing information or suggestions for new content
How We Handle Your Message
Every message is read by a member of the editorial team. We aim to respond to all substantive enquiries within two to three business days. Correction requests that affect published content are reviewed promptly; if a change is warranted, the relevant page is updated and the fact-check date is revised.
We do not share personal information submitted through this page with third parties, and we do not add senders to marketing lists without explicit consent. For full details on how data is handled, please read our terms and conditions.
About the Editorial Team
USA Casino is an independent comparison and review platform focused on online casinos legally available to US residents. Our content is researched and written by the editorial team, currently led by Micah Ralston. Reviews are based on documented research — examining licensing status, published bonus terms, listed payment methods and publicly available game libraries — rather than promotional copy supplied by operators.
Casinos cannot pay for a higher rating, and our rankings reflect editorial assessment alone. Where USA Casino earns referral commission through affiliate links, that relationship is disclosed on the relevant page and has no bearing on the score a casino receives. You can read more about our approach on the about us page.
Responsible Gambling — a Note Before You Play
Online casino gaming carries real financial risk. Outcomes are determined by certified random number generators and a built-in house edge; no strategy or system guarantees a profit. If gambling is affecting your finances, relationships or wellbeing, free confidential support is available through the National Problem Gambling Helpline at 1-800-522-4700, operated 24 hours a day by the National Council on Problem Gambling. The SAMHSA National Helpline (1-800-662-4357) also provides free treatment referral and information services.
Most regulated US online casinos offer deposit limits, session time reminders, cooling-off periods and self-exclusion programmes. Setting these tools before you start playing is one of the most practical steps you can take. Our responsible gambling page has step-by-step guidance on how to use them.
Frequently Asked Questions
Do you recommend specific casinos to individual readers?
No. Our role is to research and compare, not to advise individual players on where to deposit money. The ranked options on our review pages reflect editorial assessment; what suits you depends on your location, preferred games and payment methods. Use the comparison pages to identify which criteria matter most for your situation.
Can a casino pay to be listed or to improve its ranking?
No. Operators cannot buy a listing or influence their editorial score. USA Casino may earn affiliate commission when a reader signs up through a link on this site, but that arrangement does not affect where a casino sits in the rankings. We will note a genuine limitation of even the highest-rated option on any page.
How current is the information on your casino pages?
Each page carries a fact-check date showing when it was last verified. Casino offers, bonus terms and payment methods change frequently, so we encourage readers to confirm current conditions directly on the operator's website before registering or depositing. If you spot information that looks stale, please contact us with the page URL and the detail in question.
Which US states can legally access the casinos you review?
Legal online casino gambling is currently available in a small number of states — including New Jersey, Pennsylvania, Michigan, Connecticut and West Virginia, among others — with regulation varying significantly by state. Players must be physically located within a licensed state to access real-money play at regulated sites, and must meet the minimum gambling age, which is 21 in most US jurisdictions. Our reviews note where licensing and eligibility information is relevant; always verify your own state's current rules before playing.
What should I do if I have a dispute with a casino listed on your site?
We are a review platform and cannot mediate disputes between players and operators. For regulated casinos, your first step should be the operator's internal complaints process. If that does not resolve the issue, contact the relevant state gaming regulator — for example, the New Jersey Division of Gaming Enforcement or the Pennsylvania Gaming Control Board. For unlicensed or offshore sites, regulatory recourse is limited, which is one reason our reviews focus on licensed operators.